FAQs
1. How can I place an order?
You can place an order directly through our website. Select the products you wish to purchase, add them to your cart, and proceed to checkout.
2. What payment methods do you accept?
We accept payments through Razorpay, Cashfree, and Stripe. Payment methods are subject to change.
3. How long will it take to receive my order?
Orders are typically processed and dispatched within 3-4 business days. Delivery times may vary based on your location.
4. Can I change or cancel my order?
Orders can only be modified or canceled before they are processed and shipped. Please contact us as soon as possible if you need to make changes.
5. What should I do if I received a damaged or incorrect product?
If you receive a damaged or incorrect product, please contact us at care@loopprotein.com or call us at +91 8980680872 within 7 days of receiving your order.
6. How do I update my personal information?
You can update your personal information by logging into your account on our website or by contacting us directly at care@loopprotein.com.
7. Where can I find more information about your products?
Detailed information about our products can be found on their respective pages on our website. For additional inquiries, please contact us.
8. Do you offer international shipping?
Currently, we only offer shipping within India.
9. How can I contact customer support?
You can reach our customer support team by emailing care@loopprotein.com, calling +91 8980680872, or through the chat feature on our website.
10. What should I do if I have a complaint or issue with my order?
Please contact us at care@loopprotein.com or call us at +91 8980680872. We strive to address all issues promptly.
